Customer care
Shipments and deliveries:
For any information concerning shipments and deliveries, you can visit the page: shipments .
Products:
We have dedicated and still dedicate a lot of time to the selection of the products for sale on bevilacqua.wine because what we try to offer to those who taste our wines is the feeling of a quality product, handcrafted, cultivated and prepared with respect for nature and the territory.
All the products that can be purchased on bevilacqua.wine are actually available and are stored in suitable places.
Returns:
Are you a private customer and want to return a product you purchased on bevilacqua.wine ?
- Write to us at info@bevilacqua.wine within 15 days of receipt of the goods in which you communicate your wish to return the products, indicating the relative order number.
- Ship the goods using suitable packaging to the address below.
- Once the goods have been received and checked, we will issue the refund.
Address to send RETURNS to:
WINE 'N MORE by Filippo Bevilacqua & C. Sas
Via Valscura, 54B 36051 Creazzo (VI)
VAT number 04417120245
Wines that taste from the cork or defective products:
Have you found a wine that is spoiled or corked? Unfortunately it is something that (rarely) can happen, in which case keep the bottle half-full and with the original cap , contact us immediately and we will take care of collecting the defective bottle and then sending you an equivalent discount code, provided notify us within 6 months of purchase.
For any doubts, call or write to us:
Tel. 351 7102677 Mon-Fri 9.00-18.30 Sat 9.00-12.00
